We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.
Research with customers whose payment required manual allocation by HMRC.
Immigration staff guidance on sponsorship customer service standards.
Appendices for the research into tax credit customers needs during their transition out of the tax credit system.
Survey and analysis of Child Benefit customers' experience of dealing with HM Revenue and Customs.
What our customers can expect from us and what we need our customers to do.
Self Assessment customers have less than one month to file their tax returns
Procurement options for gas, electricity and liquid fuel available from the Crown Commercial Service for public sector organisations.
This report details the findings from the 2017 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
SLC Customer Panel focused on customer expectations for the first session of the new year.
Externally commissioned research exploring customer perceptions of personalised digital prompts in online Self Assessment forms.
This report describes the main findings from the department's 2018 customer survey.
This report details the findings from the 2020 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
This report details the findings from the 2021 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
Ipso MORI reports on surveys of business property owners and local authorities, carried out for the Valuation Office Agency 2012 to present.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).