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Bring photo ID to vote Check what photo ID you'll need to vote in person in the General Election on 4 July.
Customer service standards for settlement applications for the UK.
Data on UK Visas and Immigration customer service operations.
Externally commissioned research exploring customer perceptions of personalised digital prompts in online Self Assessment forms.
Tells HM Passport Office staff how customers apply for a passport online using Digital Customer Services.
Research on employers taking part in the Real Time Information pilot.
OTS publishes an update on the Single Customer Account.
Research into customer views of a proposed online PAYE service from HM Revenue and Customs.
Measuring Council Tax and non-domestic rating customer perceptions.
Data on UK Visas and Immigration (UKVI) customer service operations.
This report describes the main findings from the department's 2018 customer survey.
Research exploring why some customers do not fully comply with the requirements for reporting and managing their tax credits claim.
This collection brings together all customer updates published by the Crown Commercial Service (CCS).
What behaviour we consider to be unacceptable and the steps we may take to deal with such behaviour.
Employment Tribunal decision.
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