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This publication reports information from the CSDS. This is a patient-level dataset providing information relating to NHS-funded community services. These services can include health centres, schools and mental health trusts. The data collected includes personal and demographic information, diagnoses including...
Research on results of the HMRC Customer Survey for 2008 to 2013.
How DWP uses transparency and open data to improve public services and accountability.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Research to explore what an increasingly effortless customer experience might look like for customers across various tax and benefits regimes.
This report presents the findings from the Police Officer Satisfaction Survey.
Darren returned to DVLA in 2023 as Commercial Director. Education Darren holds a degree in Economics and an MBA from Swansea University and was last year elected a Fellow of the Chartered Institute of Purchasing and Supply. Career Darren has...
This report details the findings from the 2018 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
The UK Customer Satisfaction Index details customer satisfaction within the UK.
Research to explore the experiences of ethnic minority customers using Jobcentre Plus services.
The plan sets out our targets and priorities, which will inform all of our performance objectives for the year 2022 to 2023
This report details the findings from the 2021 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
Summary of the findings for the 2013 to 2014 extended trial of the learner satisfaction survey for community learning.
This publication provides an update on the self-efficacy, locus of control and life satisfaction of young people in Northern Ireland. It is produced by the Executive Office PfG Analytics team.
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