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Customer declaration of specific uses of the scheduled category 1 or 2 substances (individual transactions).
Our biennial satisfaction survey for MAHs, Manufacturers, and Wholesale Dealers launches on 29 January 2024.
Tell HMRC when you sell goods in satisfaction of a debt where VAT is chargeable on the sale using form VAT833.
This notice is provided in accordance with data protection legislation which incorporates the General Data Protection Regulations (GDPR).
Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Understand the approach HMRC uses to work with large business customers.
Immigration staff guidance on sponsorship customer service standards.
Customer declaration of specific uses of the scheduled category 1 or 2 substances (multiple transactions).
The report sets out the Regulator of Social Housing's annual review of its consumer regulation work in 2023/24 and includes case studies and lessons learned.
The MGS (MOD Guard Service) plays a vital role supporting MOD security.
Research to improve the experience of contacting HM Revenue and Customs for individual taxpayers.
This notice explains when protective equipment is zero-rated and children's car seats and travel systems are reduced-rated at 5% VAT.
The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.
SLC Customer Panel focused on customer expectations for the first session of the new year.
How to work out the VAT on building work and materials if you're a contractor, subcontractor or developer.
An executive summary of the quantitative findings from the Insolvency Service’s annual customer service survey.
Find out about our Direct Lending Facility: its benefits, eligibility criteria and how to apply.
How we will approach consumer regulation from 1 April 2024.
Information and resources.
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