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Tells HM Passport Office staff how to deal with malicious lost and stolen passport reports.
This document contains information about Poland to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to handle applications and queries from prisoners (detainees), including ex-prisoners or those out on licence, in the UK or overseas.
Tells HM Passport Office staff what to do if they're concerned about customers who have threatened to harm themselves or others.
Guidance for HM Passport Office staff on how to deal with applications involving surrogacy (a type of assisted reproduction).
Tells HM Passport Office staff about the names we use in passports.
This guidance is for His Majesty’s Passport Office staff.
This guidance is for HM Passport Office staff dealing with live passport applications (or recently issued passports).
Tells HM Passport Office staff how to use a balance of probabilities when dealing with passport applications.
This document contains information about Belgium to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about compensating a customer or claiming compensation when something goes wrong.
This document tells HM Passport Office staff how to deal with applications completed and consented to by third parties.
Tells HM Passport Office staff how to check a person’s signature is genuine if we do not hold a record of their signature on main index.
Explains the roles and responsibilities of secretaries (for marriages) of synagogues at marriage ceremonies.
Tells HM Passport Office staff about our names policy.
Comparisons on passport fees around the world, including price and validity for both adult and child passports.
This document contains information about Jordan to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what Knowledge Base is and how to use it.
Tells HM Passport Office staff about the process to print a passport, the differences between central print and local print and how to collect printed passports.
This document contains information about Spain to help HM Passport Office staff process passport applications.
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