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Tells HM Passport Office staff about the customer’s date of birth and how it must be shown on the passport and in our records.
This document explains the changes to the UK passport, which was introduced in October 2010.
This document contains information about Bulgaria to help HM Passport Office staff process passport applications.
This document contains information about Nigeria to help HM Passport Office staff process passport applications.
Eligibility and application guidance for organisations wishing to gain access to death registration information.
Information about the roles and responsibilities of authorised persons, the clergy and secretaries of synagogues for marriage ceremonies.
Tells HM Passport Office staff how to deal with the collective passport process.
Guidance for HM Passport Office staff on delivery and collection of passports and supporting documents.
This document contains information about Czechia to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about documents that cannot be returned to customers.
This document contains information about Tanzania to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to decide if an application is a United Kingdom or overseas application.
Guidelines and checks for obtaining a UK passport.
Tells HM Passport Office staff how adoption affects parental responsibility, nationality and passport applications.
This document contains information about Denmark to help HM Passport Office staff process passport applications.
This document contains information about Jordan to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.
Tells HM Passport Office staff about compensating a customer or claiming compensation when something goes wrong.
This document contains information about Sweden to help HM Passport Office staff process passport applications.
This document contains information about Antigua and Barbuda to help HM Passport Office staff process passport applications.
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