Statutory guidance

New Enterprise Allowance phase 2 provider guidance

This DWP guidance is for providers of the New Enterprise Allowance (NEA) phase 2. It is for referrals made from April 2017.

This publication was withdrawn on

This guidance is no longer in use. The COVID-19 New Enterprise Allowance Phase 2 scheme has completed, and the provider contract ended on 23rd October 2023.

Find other DWP provider guidance.

Documents

Details

NEA mentoring phase 2 (sometimes called NEA 2017) is aimed at supporting some:

  • benefit claimants to start their own business
  • Universal Credit (full service) claimants who are already self-employed to develop and grow their business

Updates to this page

Published 3 April 2017
Last updated 13 January 2023 + show all updates
  1. Added NEA phase 2 memo 29: 52-week ESE (Existing Self Employed) outcomes.

  2. Added NEA phase 2 memo 28: COVID-19 provider guidance update.

  3. Updated COVID-19 New Enterprise Allowance phase 2 provider guidance about ESF COVID-19 -- audit visits - paragraphs 2.13 and 3.03.

  4. Added NEA phase 2 memo 27: COVID-19 provider guidance update.

  5. Changes made to sections 2, 3, 6 and 8, and added new paragraph 7.49 to section 7, about guidance on completing a PRaP 14.

  6. Added NEA phase 2 memo 26: Clarification for completing a PRaP14.

  7. Added provider memo 25, this has information about recent changes made to the NEA provider guidance.

  8. Changes made to sections 2, 3, 4 and 7, and new paragraphs (10.11 to 10.20) added to section 10, about what to do when a provider receives a request to erase a participant’s information.

  9. Added NEA phase 2 memo 24: Erasing participants records.

  10. Added updated version of the COVID-19 New Enterprise Allowance phase 2 provider guidance.

  11. Added provider memo 22, this has information about provider memo 20.

  12. Added updated version of the NEA phase 2 provider guidance (now COVID-19 NEA phase 2 provider guidance).

  13. Added provider memo 18, this is a reminder of when to use an inappropriate referral to close a Provider Referrals and Payments (PRaP) referral.

  14. Added provider memo 17, this has information about NEA2 provider self-referrals limits.

  15. The following annexes have been removed from this page: Annex 2: PRaP11 NEA2 ENG and PRaP11 NEA2 SCOTWALES, Annex 3: NEA1 2017 (ENG), NEA1 2017 (SCOT/WALES) and NEA1 2017 (WELSH ), Annex 3: UCNEA1 2017 ENG and UCNEA1 2017 SCOTWALES, Annex 6: PRaP 14 ENG and PRaP 14 SCOTWALES, Annex 13 Match Provider ESF Management Information (MI). NEA Phase 2 memos 1 to 9 have also been removed. Further information about the removal of these documents can be found in NEA phase 2 memo 16.

  16. Added provider memo 16, this has information about the removal of the New Enterprise Allowance forms from this website.

  17. Added provider memo 15, this has information about potential self-referrals from Specialist Employability Support (SES).

  18. Added provider memo 14, this has information about temporary amendments made to the New Enterprise Allowance provider guidance for self-referrals.

  19. Added provider memo 13, this has information about temporary amendments made to the New Enterprise Allowance provider guidance.

  20. Added provider memo 12, this has information about an New Enterprise Allowance phase 2 (NEA2) queries email address.

  21. Added a new annex to the page, Annex 13: ESF Provider Management Information (MI).

  22. Added memos 10 'Existing self-employed initial assessment' and 11 'Unencrypted email use – UCNEA1' and published updated versions of the UCNEA1 'Universal Credit New Enterprise Allowance referral and mentoring provider feedback' forms.

  23. Added New Enterprise Allowance (NEA) provider guidance memos 7 and 8.

  24. Revised version of provider guidance (version 5, July 2018). The revisions include changes to the Start Up Loans Company process, the Universal Credit full service information, and a change to the telephone number for the Independent Case Examiner. Also published NEA memo 9, this includes more detailed information about the changes to the guidance.

  25. Added New Enterprise Allowance phase 2 provider memos, numbers 2, 3, 4, 5 and 6.

  26. Revised version of provider guidance - version 4, December 2017.

  27. Revised version of provider guidance - version 3, August 2017.

  28. Revised version of provider guidance - version 2, May 2017. A list of the changes made to the guidance can be found in live running memo 1.

  29. Published revised versions of NEA feedback forms for non-Universal Credit participants.

  30. First published.

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