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Marketing Authorisations Veterinary Information Service (MAVIS) edition 98
Report on improving Personal tax customers' experience of dealing with HM Revenue and Customs.
Research on reducing error and fraud and the transition to Universal Credit.
This report describes the main findings from the department's 2018 customer survey.
This annual survey explores the experiences of mid-size businesses in dealing with HMRC, and their wider perceptions of tax administration and policy.
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The services and standards you can expect from Companies House.
Employment Tribunal decision.
A study of the shopping habits of different types of consumer.
Research into customers' experience of the tax credits helpline using results from the 2009 panel study of tax credits and Child Benefit customers.
How well the CAU met national targets for accuracy of payments, satisfaction rates, complaints and compliments.
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