Collection

HMRC service availability and issues

Find out about downtime and technical issues with HMRC services.

From:
HM Revenue & Customs
Published
1 January 2014
Last updated
19 November 2024 — See all updates

We are aware some customers are experiencing a slow service when submitting returns to us, including returns for:

  • PAYE (Pay As You Earn)
  • Self Assessment
  • Stamp Duty Land Tax
  • Construction Industry Scheme
  • Corporation Tax

We are working to resolve the issue and we apologise for any inconvenience caused.

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Updates to this page

Published 1 January 2014
Last updated 19 November 2024 + show all updates

  1. We are currently experiencing some technical difficulties with a number of services. Our IT experts are investigating the issue urgently.

  2. Information about planned downtime for multiple services from 10pm on Friday 3 November 2023 to 7am on Monday 6 November 2023 has been added.

  3. Information about planned downtime from Friday 14 July 2023 to Monday 17 July 2023 has been added.

  4. Planned downtime for multiple HMRC digital services from 11:59pm on Monday 22 November 2021 to 2am on Tuesday 23 November 2021 has been added.

  5. Service availability issues are now resolved.

  6. We’re currently experiencing some technical difficulties with a number of services. If the service you need isn’t available, please try again later.

  7. Page updated to add message about planned downtime to some services due to the end of the UK and EU transition period.

  8. Added Check an EORI number: service availability and issues page has been added to the collection.

  9. The Help to Save account service availability and issues page has been added to this collection.

  10. The EPAYE service availability and issues has been added.

  11. The Landfill Tax service availability and issues has been added.

  12. The Aggregates Levy service availability and issues has been added.

  13. Page updated to remove message for delays confirmations.

  14. Page updated to advise that there may be a delay in receiving confirmations between midnight and 2am on 6 April 2018 .

  15. Page updated to advise that some customers are experiencing delayed submission responses.

  16. Service availability message has been removed from this page.

  17. Page updated to advise customers that some online services are currently unavailable.

  18. A message about customers experiencing delayed submission responses has been added.

  19. Information regarding HMRC email contact has been added.

  20. We have now removed the message relating to Government Gateway SSLv3 as this was disabled on 10 October 2016.

  21. Information regarding service slow response times has been amended.

  22. Information has been added to the page regarding service slow response times.

  23. Service availability for the Government Gateway SSLv3 has been added to this page.

  24. Page updated with Government Gateway SSLv3 Disabled - testing window message.

  25. Service availability for the protect your lifetime allowance service has been added to this page.

  26. Service availability message has been removed from this page.

  27. Service availability message has been added to this page.

  28. Service availability for the Guaranteed Minimum Pension checker has been added to this page.

  29. An update about Tuesday 7 June 2016 10pm to Wednesday 8 June 2016 4am planned downtime has been added.

  30. Planned downtime has been added.

  31. Service availability for the Government Gateway message has been added to this page.

  32. Service availability for the Government Gateway has been added to this page.

  33. Service availability message added to this page.

  34. Service availability for the Government Gateway has been added to this page.

  35. Service availability message added to this page.

  36. Planned maintenance has been added to this page.

  37. Service availability message added to this page.

  38. Previous issues logging into HM Revenue and Customs Digital Services have now been resolved.

  39. Page updated to advise customers that there are problems logging into HM Revenue and Customs Digital Services.

  40. Added the new 'Alcohol Wholesaler Registration Scheme: service availability and issues' page to the collection.

  41. Page updated to advise some of HM Revenue and Customs digital services are currently unavailable.

  42. HMRC is aware that you may be experiencing a delay in receiving your submission response. We are working with our IT partners to provide an urgent fix for the problem and apologise for any inconvenience caused.

  43. Page updated with service issues message.

  44. Service availability and issues pages have been updated.

  45. First published.

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